Refund policy

4. Cancellation and Returns Policy

4.1 You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods.

4.2 Your right to return or cancel products does not apply to goods that are made to measure or are made to your specification. This does not affect your statutory rights if the goods are faulty or not as described.

4.3 If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them

4.4 To exercise the right to cancel you must inform us of your decision to cancel your contract by a clear statement, including details of your name and of the order (you can add in what you want here like consumers address and phone number etc)

4.5 You can cancel by email or phone or write to us – Our contact details are: address: Cottage, Park Farm, Stratford-Upon-Avon, CV37 0LY. Email: hello@adventofchange.com

4.6 The goods should be returned with proof of purchase, in new and unused condition and if possible the original packaging, unless faulty. We reserve the right to refuse the return if the returns criteria are not met. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.7 We may make a deduction from the reimbursement for loss in value of the goods supplied if the loss is the result of unnecessary handling your you.